Contact Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to flag feedback on the site? This page explains how to reach Sweepstakes Casinos and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. Send us a note if you'd like to:
- Report outdated or inaccurate details on a listing — a welcome offer that's changed, a state that's been added or dropped, or a redemption term that no longer matches what the operator publishes
- Suggest a sweepstakes or social casino we haven't reviewed yet
- Ask a general question about how the sweepstakes model works or how a specific site on our list operates
- Share feedback on your own experience with a platform we cover
- Flag a broken link, a typo, or anything else that isn't working as it should
We read every message and aim to respond within a reasonable timeframe, though volume can affect how quickly we get back to you.
What we can't do
We're an independent review and comparison site, not a sweepstakes casino operator, a payment processor, or a customer support desk for any brand listed here. That means we're not able to:
- Access, modify, or verify individual player accounts
- Process or expedite Sweeps Coins redemptions, refunds, or withdrawals
- Provide identity verification (KYC) support for any operator
- Give legal advice on whether a particular platform is available or permitted in your state
For any of the above, contact the operator directly through the support channel listed on its own site. If your question is about eligibility rules, age requirements, or redemption thresholds for a specific platform, its own terms and conditions page is the authoritative source — details can and do change, so it's worth checking there rather than relying solely on our summary.
Before you write in about legality
We get a fair number of questions along the lines of "is this legal where I live?" Availability of sweepstakes casinos varies by state, some states restrict or prohibit them outright, and operators frequently decide for themselves which states they'll serve. Laws in this space also change more often than people expect. We can point you toward general information, but we can't tell you definitively whether a given site is permitted for your specific situation — that's a question for the operator's terms and, if you want certainty, your own legal judgment. Our Responsible Gambling page has more on playing within your means, and our Terms and Conditions page explains the basis on which we publish our content.
Corrections and accuracy
Because welcome offers, eligible states, and redemption processes are set by each operator and can shift without much notice, we rely partly on reader reports to keep listings current. If you've noticed a discrepancy between what's on our site and what an operator currently advertises, tell us which platform and what changed — that's the fastest way for us to check it and update the page if needed.
Learn more about how we operate
If you're curious about who's behind Sweepstakes Casinos and how we approach reviewing sweepstakes and social casinos, our About Us page covers our background and general approach. It's a good starting point before you reach out if you want context on how the site is run.